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Telecommunications giant logs 11.3M fewer support calls, boosts NPS, and saves millions with Scuba

One of the largest telecomms in the world set an ambitious goal – to dramatically improve their customer experience. They wanted a real time customer experience analytics solution to tackle changing consumer demands and growing competitive pressures.

Telecommunications giant logs 11.3M fewer support calls, boosts NPS, and saves millions with Scuba
Checklist for Evaluating Enterprise Data Analytics Solutions

Checklist for Evaluating Enterprise Data Analytics Solutions

There are a wide range of data analytics tools out there, and it can be challenging to sort through all the options.

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CloudBees Spins Up Behavioral Analytics across Multiple Data Streams in Under One Hour

CloudBees Spins Up Behavioral Analytics across Multiple Data Streams in Under One Hour

The CloudBees team Combines data from three companies and implements analytics in real-time, with little manual effort.

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Making Real-Time Analytics Happen with Little Manual Effort

Making Real-Time Analytics Happen with Little Manual Effort

Phil Steffek, Data Architect of CloudBees, speaks to five tips he used to implement behavioral analytics for his company across 12 applications - all while leveraging the Scuba/Segment technology partnership.

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Edmunds Explores Journey Analytics 100x Faster on Scuba

Edmunds Explores Journey Analytics 100x Faster on Scuba

Learn how Scuba is helping Edmunds enable self-service analytics for business users, analysts and executives - faster than complex SQL-based queries.

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From Facebook to Scuba: building a platform to understand users

From Facebook to Scuba: building a platform to understand users

Scuba’s co-founder and CTO Bobby Johnson discusses how Scuba will change the way business people make decisions.

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Virtual Gaming World (VGW) doubles LuckyLand Slots average revenue

Virtual Gaming World (VGW) doubles LuckyLand Slots average revenue

Knowing the important details about how customers interacted, engaged, and connected became a (literal) game-changer. Scuba helped VGW know more about how customers engaged, played, and connected with others on their popular social casino games.

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Bleacher Report Decreases Time to Insights by 95%

Bleacher Report Decreases Time to Insights by 95%

Learn how Bleacher Report uses Scuba to rapidly gain insights into user behavior, increase conversion and engagement, build satisfaction, and redesign their web and mobile applications.

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