Transform customer experience with continuous intelligence by Scuba.

Know your customer experience end-to-end. Move beyond curated dashboards and data prepping to connect business intelligence (BI) + data science for real-time business decisions.

 

Explore Demo Now TALK TO AN EXPERT

Managing millions of customer experiences across trillions of data points daily.

logo asana
logo microsoft
logo microsoft teams
logo survey monkey
logo uber
logo comcast
logo cloud bees
logo bleacher report
logo hootsuite
logo expert Voice
logo edmunds
logo skype
tantan-logo
logo sonos
logo quip

Streamline the customer experience.

Scuba modernizes behavioral analysis. Scuba's unified architecture enables actionable data to flow across business silos without the complexities of data prepping, managing multiple tools or integrations. It's analysis done with ease, at scale, and in your data cloud of choice for speed, access, and security.

Dive deeper into real-time interactions across customer, product, marketing, and sales with interactive contextual data. Expect self-service information without limits or deep technical expertise. That means, no help tickets, training certifications, or learning a new query language required.

 

safest-service-1

Scuba continuous intelligence

Interactive Analytics

Interactive analytics

Ad hoc exploration without complex queries.

02

Real-time flows

Contextual behavioral analysis across all channels and silos.

01

Self-service

Accelerate time to actionable insights.

Democratized data

Explore

  • Interact with multiple data flows across CX and product teams
  • Get data-backed answers with visual queries across operational silos
  • Jump-start discovery with solution packs
  • Build and iterate on adhoc queries on the fly
explore
Real-time and historical data

Predict

  • Analyze Jobs To Be Done (JTBD) in real-time
  • Deep-dive holistically, and be alerted on outcomes
  • Create sessions, metrics, funnels, and cohorts visually
  • Turn raw event data into action and knowledge
Predict
Data-backed decisions

Act

  • Make real-time business decisions with 360° operational context
  • Transform customer interactions into better engagement, retention, and innovation
  • Achieve higher NPS Scores and reduce churn with real-time visibility
  • Engage and collaborate with CX teams at all levels to optimize customer outcomes
act

Merging companies is always an art form, from technology to culture – yet with Segment already in place we were able to merge the customer data from our acquisitions and start to perform deep analysis with Scuba in under an hour – seeing in real-time where our current customers intersect and how behaviors mapped or differed. The ability to visualize and understand the merged company’s customer behavior in minutes is a complete game changer.

Philip Steffek - Cloudbees
Philip Steffek
Data Architect, Cloudbees

Scuba analytics allows us to make decisions at the speed of conversation. We used to have to either ignore our questions or wait days until we could extract and analyze the data. Now, with Scuba, anyone can find specific answers in seconds.

Vish Balasubramanian - Microsoft
Vish Balasubramanian
Engineering Manager, Microsoft

Scuba’s scale is impressive. It took only minutes to get answers to questions, opening new possibilities as to what we can do with analytics at interactive speeds. We look forward to continuing to work with the team.

Craig Miller - Bing - MS
Craig Miller
Group Engineering Manager, Bing Experiences

One of the reasons Bleacher Report has such a successful track record in terms of high engagement rates and low churn rates is because Scuba makes it possible for us to know so much about our users and their interactions with our content and app. We have a truly unparalleled degree of visibility and insight.

Ross Schwaber - BleacherReport
Ross Schwaber
Director of Product Management, Bleacher Report

Scuba analytics enables complex behavioral queries to be created on the fly with a simple user interface that allows quick synthesis of the data you are interested in—taking it from billions down to the granular insight, in seconds, not hours or days.

Robert Hardy - Edmunds
Rob Hardy
Director of Analytics Development, Edmunds

I could use Scuba, or hire an army of engineers to run and manage multiple systems/tools…

user-circle-1
Director of Data Engineering, Microsoft

Resources

View Resources

Make better decisions with 360° of data-backed insights.

Explore what a true self-service customer experience analytics platform can do for your business.

Want to start now? Start your free trial