Connect customer journeys and digital interactions in real-time. Move beyond curated dashboards and data prepping to unify CX, business intelligence (BI) + data science teams for real-time business decisions.
Scuba modernizes experience management with real-time behavioral analytics across all users, digital interactions and operational data. Scuba provides actionable insights and data storytelling for all CX stakeholders without complexity.
Map customer journeys and interactions across customer, product, marketing, and sales with contextual data. Built for self-service insights without scale limits or deep technical expertise.
That means no help tickets, training certifications, or learning a new query language required. Scuba is deployed in your data cloud of choice for control and security as managed service, accelerating time to value and speed.
Ad hoc exploration and fast no code queries.
Automated insights across all channels.
Ready to use templates for fast insights.
Merging companies is always an art form, from technology to culture – yet with Segment already in place we were able to merge the customer data from our acquisitions and start to perform deep analysis with Scuba in under an hour – seeing in real-time where our current customers intersect and how behaviors mapped or differed. The ability to visualize and understand the merged company’s customer behavior in minutes is a complete game changer.
Scuba analytics allows us to make decisions at the speed of conversation. We used to have to either ignore our questions or wait days until we could extract and analyze the data. Now, with Scuba, anyone can find specific answers in seconds.
Scuba’s scale is impressive. It took only minutes to get answers to questions, opening new possibilities as to what we can do with analytics at interactive speeds. We look forward to continuing to work with the team.
One of the reasons Bleacher Report has such a successful track record in terms of high engagement rates and low churn rates is because Scuba makes it possible for us to know so much about our users and their interactions with our content and app. We have a truly unparalleled degree of visibility and insight.
Scuba analytics enables complex behavioral queries to be created on the fly with a simple user interface that allows quick synthesis of the data you are interested in—taking it from billions down to the granular insight, in seconds, not hours or days.
I could use Scuba, or hire an army of engineers to run and manage multiple systems/tools…
Learn how Bleacher Report uses Scuba to rapidly gain insights into user behavior, increase conversion and engagement, build satisfaction, and redesign their web and mobile applications.
Learn how Scuba is helping Edmunds enable self-service analytics for business users, analysts and executives - faster than complex SQL-based queries.
One of the largest telecomms in the world set an ambitious goal – to dramatically improve their customer experience. They wanted a real time customer experience analytics solution to tackle changing consumer demands and growing competitive pressures.