Make real-time business decisions and keep up with all your dynamic customer interactions.
Product Understanding
Deep exploration allows you to understand what is working - and not working - for your users.
User Satisfaction
Implement findings to increase user satisfaction through enhanced functionality.
Product Advocacy
Articulate the value of your service in a meaningful way.
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Growth
Reach and convert target audience.
Audience Understanding
Understand what your core audience values most about your service.
Brand Advocacy
Articulate the value of your service in a meaningful way.
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Data Governance
Make it easy to maximize potential of data.
Fully-Managed
Save money on internal resources, make money by maximizing your data.
Improved Experience
Quick wins that drive value.
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Get real-time insights by streaming your event data into a continuous intelligence platform
Improve business outcomes by making data-driven decisions from within a single view
Reduce the need to export data to other tools for deeper analysis
Crunch billions of behavioral data points to analyze and act on user behavior in real-time
Easily run ad hoc analytics against time series event data in a matter of seconds versus weeks or months
Make data collaboration across teams more accessible with an easy to use UI
Identify friction points along the customer journey
Decrease service tickets and improve NPS scores
Improve retention and reduce churn
Increase customer lifetime value
Capture the full customer experience across all channels with contextual data to deliver the best journeys
Share key data insights across all teams in your organization with interactive, collaborative dashboards
Make real-time decisions across user, product, performance, and activity metrics without data prepping or delays
Critical events happen every second across customer touchpoints. Can your business keep up?
Knowing the important details about how customers interacted, engaged, and connected became a (literal) game-changer. Scuba helped VGW know more about how customers engaged, played, and connected with others on their popular social casino games.
Learn how Bleacher Report uses Scuba to rapidly gain insights into user behavior, increase conversion and engagement, build satisfaction, and redesign their web and mobile applications.
One of the largest telecoms in the world set an ambitious goal – to dramatically improve their customer experience. They wanted a real time customer experience analytics solution to tackle changing consumer demands and growing competitive pressures.
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Scuba analytics allows us to make decisions at the speed of conversation. We used to have to either ignore our questions or wait days until we could extract and analyze the data. Now, with Scuba, anyone can find specific answers in seconds.”
Scuba’s scale is impressive. It took only minutes to get answers to questions, opening new possibilities as to what we can do with analytics at interactive speeds. We look forward to continuing to work with the team.”
One of the reasons Bleacher Report has such a successful track record in terms of high engagement rates and low churn rates is because Scuba makes it possible for us to know so much about our users and their interactions with our content and app. We have a truly unparalleled degree of visibility and insight.”
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