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AI agents are the future make sure your virtual team is providing great service and driving business results.

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Customer Experience

Accelerate AI Agents: Smarter Engagement, Faster Results

“Optimizations that used to take 2–4 weeks of data manipulation and analysis can now be completed immediately”

Empower your digital workforce to gain a unified, omnichannel view of how your agents are performing and identify opportunities for improvement. As data flows in from customer interactions from diverse sources, managing these billions of events in real time can be challenging. Transform fragmented data into actionable insights. With these tools, your AI Agents can deliver faster, more consistent experiences while continuously enhancing the customer experience and delivering business outcomes.

Human oversight: Ensures that AI-driven decisions are aligned with organizational goals and customer expectations by keeping humans in the loop.

Optimize your agents: Measure & understand how agents handle support queries to identify areas for improved efficiency.

Enhance agent effectiveness: Use data to train AI agents and improve overall customer satisfaction.

Spot trends early: Detect recurring customer issues to address them before they grow into larger problems

Marketers

Real-Time Insights, Real-Time Results: Redefine How You Capture and Convert Leads

Understand in real time how your AI agents are transforming lead generation and driving marketing success. With data pouring in from campaigns, customer interactions, and engagement channels, the challenge isn’t a lack of information—it’s making sense of it. By connecting fragmented 1P/3P data points, you can uncover trends, spot opportunities, and fine-tune strategies with speed and precision. Equipped with these insights, your AI agents become powerful tools for delivering personalized, high-impact campaigns that consistently outperform expectations and elevate your brand.

Optimize your Funnel: Use insights to fine-tune AI models, improving lead quality and conversion rates.

Real-time measurement: Track performance to assess lead capture across all channels as it happens.

Pattern identification: Analyze time-based trends to uncover high-impact moments in customer interactions.

Bottleneck detection: Identify areas where agents may be losing potential leads and optimize the process.

Media Owners

AI in Media: Real-Time Insights from AI-Enhanced 1P Data

More and more media companies are turning to AI to drive monetization and engagement by personalizing content recommendations, improving ad targeting, and enhancing the user experience. By analyzing user behavior and trends, AI helps predict what content will resonate most, enabling better audience segmentation and retargeting. It also streamlines content creation, optimizes subscription strategies, and provides real-time insights, helping media companies boost revenue while keeping audiences engaged and satisfied.

Self-Service Decision Intelligence: Empowers all skills to access rich, accurate insights from incrementality, customer journey analysis, AB testing, retention modeling, and predictive modeling.

In-flight Campaign Measurement Optimization: Increase budget efficiency and supercharge ROAS with simplified incrementally.

Modern 1P data Strategy: Unify all 1P data and enable frictionless multi-party data collaboration across ecosystems, ID spines, and walled gardens for real-time decisioning.

Optimize user experience: Monitor real-time engagement data to fine-tune AI algorithms, ensuring they adapt effectively to changing user behaviors and preferences.