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Learn How Asana Uses Scuba to Achieve Business And Compliance Outcomes
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Time-Series Data Platform for Continuous Intelligence

Make real-time business decisions and keep up with all your dynamic customer interactions. 

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Product Understanding

Deep exploration allows you to understand what is working - and not working - for your users.

User Satisfaction

Implement findings to increase user satisfaction through enhanced functionality.

Product Advocacy

Articulate the value of your service in a meaningful way.

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Growth

Reach and convert target audience.

Audience Understanding

Understand what your core audience values most about your service.

Brand Advocacy

Articulate the value of your service in a meaningful way.

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Data Governance

Make it easy to maximize potential of data.

Fully-Managed

Save money on internal resources, make money by maximizing your data.

Improved Experience

Quick wins that drive value.

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Deeper CX Insights to Go Beyond What Happened to Why

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Grow your bottom line
Decrease time-to-insights
Surface CX issues and gaps
Unify and democratize data
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Protect your bottom line

 

  • Get real-time insights by streaming your event data into a continuous intelligence platform

  • Improve business outcomes by making data-driven decisions from within a single view

  • Reduce the need to export data to other tools for deeper analysis

Decrease time-to-insights

Decrease time-to-insights

 

  • Crunch billions of behavioral data points to analyze and act on user behavior in real-time

  • Easily run ad hoc analytics against time series event data in a matter of seconds versus weeks or months

  • Make data collaboration across teams more accessible with an easy to use UI

Surface CX issues and gaps

Surface CX issues and gaps

 

  • Identify friction points along the customer journey

  • Decrease service tickets and improve NPS scores

  • Improve retention and reduce churn

  • Increase customer lifetime value

Unify and democratize data

Unify and democratize data

 

  • Capture the full customer experience across all channels with contextual data to deliver the best journeys

  • Share key data insights across all teams in your organization with interactive, collaborative dashboards

  • Make real-time decisions across user, product, performance, and activity metrics without data prepping or delays

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Managing Millions of Customer Experiences Across Billions of Data Points Daily

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Real-time digital events processed weekly

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Active subscribers managed

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ROI through predictive business insights

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Read Our Success Stories

Why Choose Scuba Analytics?

Critical events happen every second across customer touchpoints. Can your business keep up?

  • Single Solution
    For faster insights and deeper exploration
  • Data Pipeline Automation
    Connect directly from raw data (no SDK or other tools required)
  • Installed Behind Your Firewall
    Or your cloud of choice for added security and compliance
  • Fully-Managed Service
    To remove resource strain at your organization.
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See Scuba in Action

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Bleacher Report
Comcast
ExpertVoice

Bleacher Report Decreases Time to Insights by 95%

Learn how Bleacher Report uses Scuba to rapidly gain insights into user behavior, increase conversion and engagement, build satisfaction, and redesign their web and mobile applications.

Telecommunications giant logs 11.3M fewer support calls, boosts NPS, and saves millions with Scuba

One of the largest telecoms in the world set an ambitious goal – to dramatically improve their customer experience. They wanted a real time customer experience analytics solution to tackle changing consumer demands and growing competitive pressures.

ExpertVoice Optimizes Product Performance & UX with Scuba Analytics

With unlimited data exploration and lighting-fast time to insights, ExpertVoice empowers its team and users to get the most value out of its product.

What Our Customers Are Saying

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Vish Balasubramanian

Scuba analytics allows us to make decisions at the speed of conversation. We used to have to either ignore our questions or wait days until we could extract and analyze the data. Now, with Scuba, anyone can find specific answers in seconds.”

Vish Balasubramanian
Engineering Manager, Microsoft
Craig Miller

Scuba’s scale is impressive. It took only minutes to get answers to questions, opening new possibilities as to what we can do with analytics at interactive speeds. We look forward to continuing to work with the team.”

Craig Miller
Group Engineering Manager, Bing Experiences
Ross Schwaber

One of the reasons Bleacher Report has such a successful track record in terms of high engagement rates and low churn rates is because Scuba makes it possible for us to know so much about our users and their interactions with our content and app. We have a truly unparalleled degree of visibility and insight.”

Ross Schwaber
Director of Product Management, Bleacher Report

CX Resources From Our Team

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$222B Opportunity with CX Realized

Learn why a shift to real-time is critical for tapping into the data-driven CX experience.

Managing First and Zero Party Data in a Cookieless World

As third-party data and cookies become more obsolete, companies need to pivot to rely on first-party data for better analytics.

How to Perform Retention Analysis to Grow Your Revenue

While the term “retention analytics” spans multiple sets of analyses, the goal of this analysis is to identify which components of your business influence your customers to come back and continue to use your product or service time and time again.

Make better decisions with 360° of data-backed insights.

Explore what a true self-service customer experience analytics platform can do for your business.