Can your BI keep up with AI?

The Human in the Loop BI Platform for Business AI.

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Employing a Digital Workforce Requires Human Reasoning

Connect AI + BI for Seamless AI Agent and Customer Experiences with Human in the Loop Intelligence

Future-proof your AI investments. Observe, Measure and Optimize your digital workforce with real-time decision intelligence.

Insights

Continuous dynamic insights across all touch points and AI agent interactions

Measurement

Real-time measurement and performance of your digital workforce across all channels

Privacy

Privacy Enhancing Technology for global regulations and customer trust

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The Human in the Loop BI Platform for Business AI

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Insights

Real-time BI for AI

SCUBA's human-in-the-loop intelligence delivers holistic visibility across all customer and agent interactions to deliver performance driven business outcomes.

Contextual Insights: Democratize agent and customer intelligence for business stakeholders without programming or data engineering

Behavioral AI: Understand behaviors across all touch points dynamically to ensure your digital workforce is performing and delivering

Signals Intelligence: Real-time insights delivered into Slack, Tableau or your custom application without writing queries or data engineering

Measurement

Digital Workforce Management

Continuous customer and agent decision intelligence for customer obsessed teams. No data engineering required.

Accelerate Agent Monetization: Continuous agent journey insights to ensure dynamic customer experiences, conversions and retention

Performance Management: Measure and monitor your AI investments across all channels in real-time

Agent Transparency: Continuous agent intelligence and monitoring across every touchpoint

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Governance

Privacy Enhancing Technology (PETs)

Embedded privacy preserving technology to maintain customer trust and comply with global privacy regulations.

Secure PII: Automated anonymization without compromising insights or privacy

100% Data Control & Residency: Deploy in your cloud or region to ensure comprehensive data control and sovereignty

Agent Audit & Reporting: Maintain full visibility of all interactions with unified reporting of all data interactions

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PRODUCT OVERVIEW

Human in the Loop BI Platform for Business AI

Bridge the gap between autonomous agents and human reasoning for real-time decision intelligence. Empower marketing, customer service, product and data sciences teams to gain insights into every customer interaction.

Decision Intelligence Desktop SCUBA Board

Continuous Agent Intelligence

Analyze, Monitor and Measure agent behaviors to optimize experiences using our intuitive visual interface to iterate, solve problems, and answer questions in-the-moment without coding.

Power your BI or Application with SCUBA

Leverage our API to process distributed agent events and pull them into Tableau or custom applications without complex data engineering.

Automated Signals

Stop staring at dashboards. Deliver actionable signals dynamically to Slack, Teams, Email or custom applications without complexity.

Human Reasoning Loop

Human in the Loop intelligence to optimize autonomous agent and monitor how they are interacting with your customers. Apply human reasoning to manage your digital workforce at scale.

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Seize Every Opportunity with Precision

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Real-Time Data Points

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Dynamic Customer Interactions

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Active SCUBA Users

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Insights and Predictions

POWERFUL SOLUTIONS

Proven Success

“One of the reasons Bleacher Report has such a successful track record in terms of high engagement rates and low churn rates is because SCUBA makes it possible for us to know so much about our users and their interactions with our content and app. We have a truly unparalleled degree of visibility and insight.”

See more customer success stories