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Operationalize business data to deliver the best customer experience.

Scuba delivers fast, data-driven decisions for analysts across silos of critical operational data for proactive management. Dive deeper with Scuba.

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360° Operational ANALYTICS

Make decisions faster.

Access operational data and measure the effectiveness of ML models with speed and context. No data prepping, or complex SQL queries required to get fast, real-time data.

 

 

  • Identify patterns, behaviors, or anomalies impacting the business
  • Data mining at scale
  • Proactive measurement across (ML) Models in real-time
  • Model drift insights
  • Fast ad hoc queries on the fly without code or SQL
  • Customer 360° profiles
  • Translate raw data with schemaless ingestion
  • Streaming KPIs to track important metrics
  • Track renewal metrics and customer churn
  • Predict performance bottlenecks

Analytics on the fly.

Interactive insights to analyze operational workflows without SQL and pre-aggregations for continuous intelligence.

Analyze business impact.

Proactive data mining across users, product performance, transactions, security, and customer journeys.

One platform for scale.

Access data from any source or data platform without data prepping or legacy data management headaches with Scuba.

Managing millions of customer experiences across trillions of data points daily.

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Scuba analytics allows us to make decisions at the speed of conversation. We used to have to either ignore our questions or wait days until we could extract and analyze the data. Now, with Scuba, anyone can find specific answers in seconds.

Vish Balasubramanian - Microsoft
Vish Balasubramanian
Engineering Manager, Microsoft

The day our NPS score turned positive we celebrated knowing we weren’t just doing something technically remarkable, we were truly transforming our service delivery. We couldn’t have done it without Scuba. Some tools let you get answers quickly, but they tell the wrong story by relying on incomplete or batched data. Scuba forces us to be thoughtful by removing all scalability limitations.

Bryan Kelly - Comcast
Brian Kelly
Director of Customer Experience Analytics, Comcast

One of the reasons Bleacher Report has such a successful track record in terms of high engagement rates and low churn rates is because Scuba makes it possible for us to know so much about our users and their interactions with our content and app. We have a truly unparalleled degree of visibility and insight.

Ross Schwaber - BleacherReport
Ross Schwaber
Director of Product Management, Bleacher Report

Scuba continuous intelligence

Interactive analytics

Interactive analytics

Ad hoc exploration without complex queries.

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Real-time flows

Contextual behavioral analysis across all channels and silos.

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Self-service

Accelerate time to actionable insights.

CloudBees spins up behavioral analytics across multiple data streams in under one hour.

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Explore our solutions.

Make better decisions with 360° of data-backed insights.

Explore what a true self-service customer experience analytics platform can do for your business.

Want to start now? Start your free trial