Gain fast 360° visibility across customer lifecycle and product and operational analytics, for data-driven stories that maximize customer experiences and business impact. Stop wasting time with point solutions that lack scale.
Capture the entire customer journey in real-time with operational analytics for true self-service 360° insights. Scuba Analytics helps you understand your customers’ needs and expectations, and improve customer loyalty and retention.
Capture the full customer experience across all channels with contextual data to deliver the best journeys.
Elevate insights by collaborating with data scientists, and other key stakeholders within a single platform.
Analyze and predict across all your data sources regardless of format with full context and ability drill down or run ad hoc visual queries on the fly across silos.
The day our NPS score turned positive we celebrated knowing we weren’t just doing something technically remarkable, we were truly transforming our service delivery. We couldn’t have done it without Scuba. Some tools let you get answers quickly, but they tell the wrong story by relying on incomplete or batched data. Scuba forces us to be thoughtful by removing all scalability limitations.
One of the reasons Bleacher Report has such a successful track record in terms of high engagement rates and low churn rates is because Scuba makes it possible for us to know so much about our users and their interactions with our content and app. We have a truly unparalleled degree of visibility and insight.
Scuba analytics allows us to make decisions at the speed of conversation. We used to have to either ignore our questions or wait days until we could extract and analyze the data. Now, with Scuba, anyone can find specific answers in seconds.
Ad hoc exploration without complex queries.
Contextual behavioral analysis across all channels and silos.
Accelerate time to actionable insights.
Explore what a true self-service customer experience analytics platform can do for your business.