Scuba is a real-time, comprehensive, customer experience analytics platform that spans the entire data lifecycle—from storage to value-add insights.
Get faster time-to-value, and deepen the analysis of your ad-hoc CX analytics, by synthesizing all of your data with a single solution.
The CloudBees team Combines data from three companies and implements analytics in real-time, with little manual effort.
Merging companies is always an art form, from technology to culture – yet with Segment already in place we were able to merge the customer data from our acquisitions and start to perform deep analysis with Scuba in under an hour – seeing in real-time where our current customers intersect and how behaviors mapped or differed. The ability to visualize and understand the merged company’s customer behavior in minutes is a complete game changer.”
Self-service analytics empower business users to explore data themselves, to understand the business and the behavior of customers. This frees up data scientists to work on more technically challenging projects.
The time it takes to complete the process of data exploration introduces a delay (latency) to the discovery process, stifling creativity. Scuba Analytics minimizes that delay and significantly transforms the discovery experience and effectiveness.
While the term “retention analytics” spans multiple sets of analyses, the goal of this analysis is to identify which components of your business influence your customers to come back and continue to use your product or service time and time again.