Customer Intelligence Blog

Time-series data is everywhere—whether or not your brand is equipped to handle it. Data-driven organizations need ...

Data is the backbone of the digital world. Every day, online users generate billions of digital touchpoints, each of ...

Artificial intelligence (AI) and machine learning (ML) have rapidly evolved from novel concepts to necessary components ...

The importance of improving customer retention There are two ways you can grow revenue. You can find new customers, and ...

Sampling is important for any brand that wants to impactfully explore its vast amounts of data. Whether it's ...

Customer experience (CX) professionals and marketers are increasingly relying on the use of customer journey analytics ...