New WP — Trust: The New Currency for Business
Read Now

Customer Intelligence Blog

Scuba is a real-time, comprehensive, customer experience analytics platform that spans the entire data lifecycle—from storage to value-add insights.

5 CX Trends Any Organization Can Implement Now

Customer expectations are evolving constantly, so it shouldn’t surprise you to see brand customer experiences (CX) ...

Learn More

What Your Customer’s Tweets Can Teach Your Brand About CX Strategy

Brands know the value of a positive customer review. After all, 90% of people read reviews before visiting a business. ...

Learn More

3 Ways Health Insurers Can Use Data & Tech to Disrupt the Marketplace

The vast amount of data collected within the healthcare sector has the opportunity to positively affect insurers and ...

Learn More

How to Improve Customer Experience in 5 Steps

How can companies improve customer experience? This question is a top priority for many brands--for good reason. A ...

Learn More

Which Industries Suffer From Poor CX Management (& How to Change)

Every company should strive to continually improve their customer experience, as customer expectations are continually ...

Learn More

Customer Experience Survey Types : Which One is Right for You?

An excellent customer experience (CX) strategy can take your company from good to great, but if your plan needs some ...

Learn More
1 2 Next Page

Stay Updated

Stay in touch with Scuba with fresh insights delivered to your inbox.

Ready to dive in?

We'd love to connect.

Talk to an Expert