Customer Intelligence Blog

Scuba is a real-time, comprehensive, customer experience analytics platform that spans the entire data lifecycle—from storage to value-add insights.

8 Essential Customer Metrics to Help Your SaaS Brand Stand Out

Business is booming for SaaS companies. The market’s total value eclipsed $150 billion in 2021 and keeps growing each ...

If you’re in the telecom industry, then you know all about its notoriously poor track record with customer experience. ...

Does your telecom business truly understand its customers?

Customer experience is king in telecom, and brands are taking more steps to prioritize their customers. Last year, a ...

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