Customer Intelligence Blog

Brands know the value of a positive customer review. After all, 90% of people read reviews before visiting a business. ...

The vast amount of data collected within the healthcare sector has the opportunity to positively affect insurers and ...

We all love our digital devices, and as they proliferate throughout our homes, autos, offices, and even clothing, ...

How can companies improve customer experience? This question is a top priority for many brands--for good reason. A ...

Every company should strive to continually improve their customer experience, as customer expectations are continually ...

A customer experience strategy is your way of delivering the best possible experience to your customers across all your ...