Continuous Intelligence Blog

Scuba is a real-time, comprehensive, customer experience analytics platform that spans the entire data lifecycle—from storage to value-add insights.

Webinar: A $222B Opportunity with CX Realized

The way companies need to leverage their data is changing--if they want to step up their customer experience journies. ...

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How to Improve Experiences at Every CX Stage with Customer Journey Analytics

Customer experience has overtaken price and product as the key brand differentiator, and organizations must evolve the ...

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How Business Teams Across Your Enterprise Can Benefit Using Customer Journey Analytics

Every day, companies accumulate massive amounts of customer data from multiple sources. Data is constantly accumulating ...

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How to Conduct a Customer Journey Analysis in Real-Time: Step-by-Step

By now, every company knows the value of customer experience. Forbes reports “84% of companies that work to improve ...

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How to Prep Data for Ingestion in Scuba

Customer experience now eclipses both price and product as the most important differentiator for your business. ...

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How Customer Journey Analytics Takes Traditional Journey Mapping to a New Level

Imagine if you could jump right into the mind of your customer. You’d find a wealth of valuable information there - ...

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