Customer Intelligence Blog

Remember wandering around a video store, looking at box after box, and trying to decide which movie to rent? Twenty ...

Think of the customer journey as a story that describes your users: how they behave while they are on your website or ...

If you’ve ever visited a restaurant because your friends loved it or posted on Facebook asking for a good dentist, then ...

Imagine a customer (or potential customer) sees a banner ad for your product, visits your website, uses your live chat, ...

When it comes to data security and privacy regulations, non-compliance is not cheap. Your brand is most likely well ...

Every brand understands the importance of data in today’s digital world. It drives decision-making, forecasting, and ...